Disable Octopus Mastercard® / Octopus UnionPay Card
You can disable your Octopus Mastercard / Octopus UnionPay Card temporarily to stop payment function.
Enter your information and make the instruction here. You will then receive an email with a link to disable your Octopus Mastercard / Octopus UnionPay Card.
IMPORTANT NOTE:
Some transactions may not be stopped even though you have requested the above arrangement. These transactions include but not limited to recurring transactions, transactions that will be posted to the card directly or late posting of authorised transactions etc.
*Indicates a MANDATORY field.